Cancellation, Refund & Rescheduling Policy

Refund Policy

• Full Refund: Cancellations made more than 48 hours prior to the scheduled pickup time are eligible for a 100% refund.
• 50% Refund: Cancellations made within 48 hours of the scheduled pickup time are eligible for a 50% refund.
• No Refund: Cancellations made 24 hours or less before the scheduled pickup time are not eligible for a refund.

Rescheduling Policy

• Clients may reschedule their trip at no additional charge provided the pickup and drop-off locations remain the same.
• Rescheduled trips are subject to vehicle and driver availability.
• Requests to change pickup or drop-off locations may result in additional charges.

By booking transportation services with JD Transportations, you acknowledge and agree to this cancellation, refund, and rescheduling policy.

For questions regarding cancellations or rescheduling, please contact us at 919-200-0731